This statement will be updated from time to time and the most current version will always be available on our site.
We are the International Society for Organizational Development and Change and this privacy statement applies to users and members of the International Society for Organizational Development and Change ISODC both in the UK, Europe and internationally.
For the purpose of the General Data Protection Regulation (Regulation (EU) 2016/679) (the GDPR), the data controller is ISODC or the relevant subsidiary as detailed above.
We are committed to protecting the privacy and security of your personal information.
This privacy statement describes how we collect and use personal information about you during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR) as updated from time to time. It applies to all clients, candidates and contractors. Employees of ISODC should refer to the Group’s Employee Privacy Statement, which is available on the website.
We will comply with data protection law. This says that the personal information we hold about you must be:
1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept only as long as necessary for the purposes we have told you about.
6. Kept securely.
For ISODC members, we will only collect, store, use, process, transfer and disclose personal data in so far as it is necessary for our legitimate interests in that we need the information in order to assess suitability for membership, to find potential candidates for director and officer roles and to contact clients.
For clients we may also rely on the need for us to perform a contract for you, for example in contacting you to discuss organizational development projects and initiatives.
We may collect, store and process the following categories of personal data:
1. Personal data you give us
You may give us personal data by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to become a member of the ISODC and when you report a problem with our site. Throughout your dealings with us, calls may also be monitored for training and quality purposes.
Here are some examples of the type of personal data you may give us:
2. Special category personal data
Special category data is any of the following:
NOTE at ISODC we will never collect this information.
3. Information automatically collected
We may also collect the following type of personal data when you visit our site(s):
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
All information you provide to us is stored on our secure servers and is protected using industry standard Secure Layer (SSL) Encryption Technology.
We will do our best to protect your personal data, although as the transmission of information via the internet is not completely secure we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access, misuse or loss.
If you suspect any unauthorised access to or misuse or loss of your data, please contact us immediately using our contact details within the 'How can you contact us?' section lower down on this web page.
We keep your personal data in accordance with the following data retention periods:
Member personal data – 5 years since the last contact with you, where contact means addition of your personal data to our database.
We will endeavour to permanently erase your personal data once it reaches the end of its retention period or where we receive a valid request from you to do so. However some of your data may still exist within our systems. For our purposes, this data will be put beyond use, meaning that while it still exists on a system, it cannot be readily accessed by operational systems, processes or staff.
We do not carry out any automated profiling in our recruitment or membership process.
Your personal data may be transferred internationally in the following circumstances:
We want to make sure that your personal data is stored and transferred in a way which is secure. We will therefore only transfer data outside of the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, for example:
Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Your rights in connection with personal data
Under certain circumstances, by law you have the right to:
If you want to verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal data to another party, please contact us using the details in the 'How can you contact us?' section lower down on this web page in writing.
You also have the right to:
We will confirm with you what the response date will be, which will usually be within one month. We are entitled to refuse the request if it is deemed excessive or a repetition of a previous request.
Any changes we may make to our privacy statement in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy statement.
Our site may, from time to time, contain links to and from the sites of our partner networks, advertisers and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these sites.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
A cookie is a small text file that is stored by your browser on your device or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer's hard drive or device.
We use the following cookies:
You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
We may contact you by phone or email.
To update your contact preferences for the ISDOC click here.
Any changes to your preferences will be updated within 30 days of your request.
To contact us with any queries around data or this privacy statement, you can contact us in the following ways:
Post: The ISODC, P.O. Box 50827, Colorado Springs, CO 80949, USA
Please note we may keep a record of your communications to help us resolve any issues which you raise.
How can you contact the supervisory authority?
The supervisory authority in the UK is the Information Commissioner's Office (ICO).
You can contact them in the following ways:
Phone: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF